Sogut Bazar is committed to delivering your orders safely and on time. This Shipping Policy explains how we process and deliver orders placed through our website.

1. Order Processing

• Orders are usually processed within 1–2 business days after confirmation.

• Orders placed on weekends or holidays may be processed on the next working day.

2. Delivery Coverage

We currently provide delivery services across Bangladesh through reliable courier or delivery partners.

3. Delivery Time

Estimated delivery time may vary depending on the location:

• Inside Dhaka: 1–3 business days

• Outside Dhaka: 2–5 business days

Delivery time may vary during public holidays, promotional periods, or due to unforeseen circumstances.

4. Shipping Charges

Shipping charges may vary depending on:

• Delivery location

• Product weight or size

• Courier partner policies

The applicable delivery charge will be shown during checkout.

5. Order Tracking

Customers may receive order confirmation or tracking information through SMS, email, or phone after placing an order.

6. Failed Delivery

If the customer is unavailable at the delivery address or provides incorrect information, the delivery may be delayed or rescheduled.

7. Damaged Package

If the package appears damaged at the time of delivery, customers are advised to inform the delivery agent and contact our customer support immediately.